PARTISIPASI PENGGUNA DALAM PENGEMBANGAN SISTEM INFORMASI (TELAAH LITERATUR)

Authors

  • Priyo Hari Adi Staf Pengajar Fakultas Ekonomi Universitas Kristen Satya Wacana, Salatiga

:

https://doi.org/10.9744/jak.8.1.pp.%2052-62

Keywords:

user participation, user satisfaction, user expertise, user understanding.

Abstract

User participation in information system development was found to be the important factor that influenced the system success. Researches found that user participation influenced the system success indirectly through the user satisfaction. The results show the importance of accommodating the users' needs and requirements by involving them to participate in the system development to get the system success. However, the use of the terminology of user satisfaction is not so correct in relation with certain stage of information system development. Most of the users in the implementation stage need the understanding rather than expertise to operate the system. That was the reason why some researches used the terminology of user understanding rather than user expertise to measure their satisfaction in the related stage. Abstract in Bahasa Indonesia : Partisipasi pengguna dalam pengembangan sistem informasi merupakan faktor penting yang berpengaruh terhadap suksesnya sebuah sistem. Beberapa penelitian menemukan bahwa partisipasi pengguna berhubungan secara tidak langsung berhubungan dengan kesuksessan sebuah sistem. Hasil dari penelitian ini membuktikan bahwa betapa pentingnya mengakomodasi kebutuhan dan keinginan dengan melibatkan pengguna untuk berpartisipasi dalam pengembangan sebuah sistem. Bagaimanapun juga, penggunaan istilah kepuasan pengguna tidak tepat dalam kaitannya dengan kepastian pengembangan sistem informasi. Kebanyakan dari pengguna dalam tahap implementasi membutuhkan pemahaman dibanding keahlian dalam mengoperasikan sistem itu. Oleh karena itu beberapa penelitian lebih menggunakan istilah pemahaman pengguna dibandingkan dengan keahlian pengguna untuk mengukur kepuasan. Kata kunci: partisispasi pengguna, kepuasan pengguna, keahlian pengguna, pemahaman pengguna.

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Published

2007-02-20

How to Cite

Adi, P. H. (2007). PARTISIPASI PENGGUNA DALAM PENGEMBANGAN SISTEM INFORMASI (TELAAH LITERATUR). Jurnal Akuntansi Dan Keuangan, 8(1), pp. 52-62. https://doi.org/10.9744/jak.8.1.pp. 52-62

Issue

Vol. 8 No. 1 (2006): MAY 2006

Section

Articles

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